Refund policy

Our return policy is:  All Sales are Final. Due to all my products being personalized, custom made, or made to order, unfortunately no refunds/returns will be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We have a 10-day exchange policy, which means you have 10 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

To begin your exchange, you can contact us at av.designshtx@gmail.com. Please note that exchanges will need to be sent to the following address: [ 302 York Street, Houston, TX 77003 ]

You can always contact us with any questions at av.designshtx@gmail.com.